Bike stolen – what to do?

Bike gone? Now fast, correct action counts. These seven steps protect your chances of recovery and an insurance payout – and show you how to protect your next bike better.

The 7 steps after a bike theft

File a police report immediately

File a report right away, online or at the station. You will need the frame number for it – it is the most important identifier of your bike. Without a report, insurers usually will not pay either.

Have the frame number, coding and receipt ready

Keep the frame number, any coding, the purchase receipt and photos to hand. The more precise the description, the easier your bike can be identified if it turns up again.

Notify your insurer

Report the theft to your home contents or bike insurance. Watch the reporting deadlines and the question of whether your bike is also covered at night – that is often only the case with an add-on module.

Watch online marketplaces and classifieds

Stolen bikes often show up in classifieds shortly afterwards. Search regularly by brand, model and distinctive features – but never buy the bike back yourself; inform the police instead.

Check bike registers and coding offices

If your bike is registered or coded, report the theft there too. The police and registers can then clearly link a recovered bike to you and return it faster.

Use local groups and social media

Share the theft with a photo and frame number in local groups and neighbourhood networks. Many bikes are recovered thanks to attentive neighbours.

Prevent it next time: coding, register and a QR tag

Have your next bike coded, register it – and attach a QR tag from Bee-ID. If someone finds your bike, they reach you anonymously, without your details stuck to the bike.

Coding & insurance: Bike coding – engraved or as a sticker – clearly links your bike to you and deters thieves, because coded bikes are harder to sell. Also check whether your home contents insurance covers bike theft; depending on your insurer it often needs an add-on module, especially for night-time.

Frequently asked questions

Does insurance pay for bike theft?

If bike theft is included in your home contents or a separate bike policy, yes. What matters is the police report, meeting the reporting deadlines and, depending on your insurer, an add-on for night-time theft.

What is the frame number and where do I find it?

The frame number is the unique identifier of your bike, usually stamped on the bottom bracket, the seat post or the head tube. It is best to note it down before anything happens.

Is bike coding worth it?

Yes. Coding clearly links the bike to you, makes returning it easier after a find and deters thieves, because coded bikes are harder to resell.

How quickly do I have to report the theft?

As quickly as possible. The police report should be filed right away, and many insurers require notification within a few days of the theft.

My bike has been recovered – what now?

Get in touch with the police and your insurer. With a QR tag on the bike, an honest finder can even reach you directly and anonymously, before the bike ever ends up at a lost & found office.